FLU SEASON 2017-18
Click on the Flu Aware NI link above for further information
OUR FLU CAMPAIGN WILL RUN FROM THE LAST WEEK IN SEPTEMBER 2017 TO THE LAST WEEK IN DECEMBER 2017
YOU CAN CHECK IF YOU ARE ELIGIBLE AND BOOK YOUR APPOINTMENT NOW
*** GENERAL PRACTICE NOTICE ***
UNTIL FURTHER NOTICE
FRIDAYS FROM 1:00 PM
GPs WILL DEAL WITH MEDICAL EMERGENCIES ONLY
1:00 PM - 5:30 PM
IF YOU HAVE A MEDICAL EMERGENCY PLEASE CONTACT 028 9331 5804
WONDERING WHY YOU ARE HAVING TO WAIT LONGER FOR ROUTINE APPOINTMENTS???!!
Patients not attending is becoming a chronic problem!
KEEP OR CANCEL YOUR APPOINTMENTS, DO NOT FORGET THEM!!
Over 250!! appointment slots are wasted each month due to patients not attending or cancelling them.
This not only wastes the appointment time on the day, it also clogs up the phones with these 250+ people ringing, to book the appointments, which they then do not attend.
The Castle Practice introduced a “DNA Policy” (Did Not Attend or Does Not Arrive) in 2014. Please read and familiarise yourself with this policy as we have, and will, enforce it.
Castle Practice - D.N.A. Policy
As you can see from the Policy we have numerous options, including texting and online links, to help you cancel your appointment, in adequate time for someone else to use it.
(Site updated 19/10/2017)