The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Are you a Carer?

If you are a nominated Carer for a patient who is unable to contact the Practice directly, please make yourself known to a Patient Services Advisor who will provide a pro-forma for you to complete to enable us to flag your information on the said patients medical record.  This will enable us to liaise openly with yourself and provide you with access to other agencies on behalf of the patient you care for. For example, occupational and social services.

You can complete our Online Registration Form above, or you can Print the form to complete and hand into the Practice.

***We are currently running a 'Carers Review Clinic'*** Caring for Carers!

Do you care for or look after someone?

  • The demands of being a carer can affect a person’s quality of life, including their health.
  • We try to identify carers and support them in their role by providing an annual health care review to ensure that health needs are being addressed
  • Conact reception on 028 9331 5805 to arrange an appointment

Local Support Group Carrickfergus – Contact Lyn Campbell to find out more on:
Tel: 028 9043 9843
Email: [email protected]

The group meets as follows:

Carrickfergus – 1st Tuesday of every month at 10:00am in the Miskimmon Suite, Old Town Hall, Antrim Street, Carrickfergus. The Groups meet every month except July and August.

Useful Contacts for Local Support

Carers UK - Northern Ireland

Young Carers - Northern Ireland

Crossroads: Caring for Carers - Northern Ireland

Belfast Carers Centre - Northern Ireland

Family Support NI - Northern Ireland

An online booklet with information for carers –

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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF MARCH 2026

326 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 326 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted medical time per appointment

= 68 hours (9 working days) of wasted appointment time

How many times during these 68 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 27 hours (3.5 working days) of wasted clerical time

How many times during these 27 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

** COVID SPRING BOOSTERS **
ARE NOW AVAILABLE TO BOOK
FOR PATIENTS AGED 75 AND OVER
AND ALL IMMUNOSUPPRESSED PATIENTS
 
** FINAL CLINIC DATES **
19.05.2026
29.05.2026
 
WE ARE CONTACTING PATIENTS BY
TEXT AND TELEPHONE CALLS
 
**PLEASE CONTACT THE
PRACTICE ANY DAY AFTER 11:00 AM
TO BOOK YOUR APPOINTMENT**
028 9331 5805
07513 985 168
07873 214 100
07873 211 433