The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Available Direct from Your Chemist

  • Gaviscon Liquid or Tablets for hiatus hernia and heartburn
  • Citric Acid Tablets for relief of cystitis
  • Prispen sachets for treatment of worms
  • Kaolin and Morphine Liquid /Imodium capsules for control of diarrhoea
  • Brolene Eye Ointment for sticky eyes which are common with a cold
  • Iron Tablets for treatment of low blood count
  • Antihistamine Tablets for itch or allergic rashes and hayfever
  • Dioralyte or Rehydrat rehydration fluids, very useful for children with diarrhoea or vomiting.
  • Hydrocortisone cream 1% Cream for application to allergic rashes and insect bites
  • Almond oil ear drops for waxy ears. Please never ‘poke’ things into your ear
  • Canesten Cream for athletes foot
  • Nicotine patches and chewing gum to help stop smoking
  • Ibuleve gel for relief of muscular pains and strains
  • Paracetamol/Co-Codamol pain killers
  • Cough bottles for dry productive coughs
  • Laxatives for relief of constipation
  • Tonics, many varieties
  • Zovirax Cream for treatment of cold sores
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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF MARCH 2026

326 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 326 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted medical time per appointment

= 68 hours (9 working days) of wasted appointment time

How many times during these 68 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 27 hours (3.5 working days) of wasted clerical time

How many times during these 27 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

** COVID SPRING BOOSTERS **
ARE NOW AVAILABLE TO BOOK
FOR PATIENTS AGED 75 AND OVER
AND ALL IMMUNOSUPPRESSED PATIENTS
 
** FINAL CLINIC DATES **
19.05.2026
29.05.2026
 
WE ARE CONTACTING PATIENTS BY
TEXT AND TELEPHONE CALLS
 
**PLEASE CONTACT THE
PRACTICE ANY DAY AFTER 11:00 AM
TO BOOK YOUR APPOINTMENT**
028 9331 5805
07513 985 168
07873 214 100
07873 211 433