The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Are you a Carer?

If you are please let us know – we may be able to help you. There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Contact Carers Direct

Tel: 0808 802 0202

Helpline Information:

Office Hours
Lines are open 8:00am-9:00pm Monday to Friday
11:00am-4:00pm at weekends.
Calls are free from UK landlines.

Finance Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for the under-65s: Advice and information on helping the person you look after get the benefits that they are entitled to.
  • Benefits for the over-65s: Advice and information on financial support for older people with a disability or illness.
  • Carer’s Assement: How your benefits maybe affected after the death of the person you look after and what happens to their benefits
  • Other benefits: Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring
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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF FEBRUARY 2026

260 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 260 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted GP time per appointment

= 52 hours (6.5 working days) of wasted GP appointment time

How many times during these 52 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 21 hours (2.5 working days) of wasted clerical time

How many times during these 21 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

COVID SPRING BOOSTERS 2026

CLOSURE INFORMATION

PLEASE NOTE THAT THE SURGERY WILL BE CLOSED ON

TUESDAY 17th MARCH 2026

AND WILL RE-OPEN AT 8:30 AM ON

WEDNESDAY 18th MARCH 2026

IF YOU REQUIRE URGENT MEDICAL CARE

PLEASE CONTACT DALRIADA URGENT CARE ON

028 2566 3500

PLEASE NOTE – THIS NUMBER IS FOR

URGENT MEDICAL CARE

WHICH CANNOT WAIT UNTIL YOUR

GP SURGERY RE-OPENS,

NOT FOR ROUTINE QUERIES

Castle Practice

PLEASE NOTE THAT THE SURGERY WILL BE

CLOSED FOR TRAINING FROM 1:00 PM

ON WEDNESDAY 25th FEBRUARY 2026

 

AND WILL RE-OPEN AT 8:30 AM ON

THURSDAY 26th FEBRUARY 2026

 

IF YOU REQUIRE URGENT MEDICAL CARE

PLEASE DIAL 028 9331 5804