The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Clinical Practice Research Datalink (CPRD) & The Health Improvement Network (THIN)

This Practice contributes to the Clinical Practice Research Datalink (CPRD) & The Health Improvement Network (THIN). Information in patient records is important for medical research to develop new treatments and test the safety of medicines. This Practice supports medical research by sending some of the information from patient records to CPRD & THIN.

CPRD is a Government organisation that provides anonymised patient data for research to improve patient and public health. You cannot be identified from the information sent to CPRD.

THIN anonymised data collection will ultimately be used mainly to carry out studies including scientific, statistical studies. These studies can be carried out either directly by THIN or by third-party companies or entities to whom the data are transmitted in an anonymised form. These studies are mainly intended for the pharmaceutical sector, the medical and academic world as well as research centres.

If you do not want anonymised information from your patient record to be used in research you can opt out by speaking to a receptionist.

For more information about how your data is used visit www.cprd.com/public or see the attached Thin Poster for patient information

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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF MARCH 2026

326 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 326 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted medical time per appointment

= 68 hours (9 working days) of wasted appointment time

How many times during these 68 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 27 hours (3.5 working days) of wasted clerical time

How many times during these 27 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

** COVID SPRING BOOSTERS **
ARE NOW AVAILABLE TO BOOK
FOR PATIENTS AGED 75 AND OVER
AND ALL IMMUNOSUPPRESSED PATIENTS
 
** FINAL CLINIC DATES **
19.05.2026
29.05.2026
 
WE ARE CONTACTING PATIENTS BY
TEXT AND TELEPHONE CALLS
 
**PLEASE CONTACT THE
PRACTICE ANY DAY AFTER 11:00 AM
TO BOOK YOUR APPOINTMENT**
028 9331 5805
07513 985 168
07873 214 100
07873 211 433