The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Supporting people with Learning Disabilities

There are many ways in which YOU can help people with learning disabilities. Here’s how!

  • Through active engagement
  • By encouraging and supporting new hobbies and interests, such as art, music, dance, trips, social engagements and so on (it all depends on the individual, remember!)
  • Through more therapeutic means, such as mental and physical contact, including:
    • physiotherapy
    • massage
    • yoga
    • pilates
    • sensory stimulation
    • relaxation aids
  • By assisting with daily tasks, such as:
    • logging on to a computer
    • using the internet
    • sending a text message

By giving a little of your time, you could help to make a massive difference,  allowing someone to achieve their goal!

The need for clear communication

 Sshhhh … Have you ever noticed that an anagram of “LISTEN” is SILENT”?

Communication really isn’t just about expressing yourself, it’s about LISTENING too – and when it comes to LISTENING to those with learning disabilities, it really is key.

Also, when speaking, it’s not just what you say, it’s about how you express yourself too. So always think about your body language to ensure you’re getting  the right message across?

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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF FEBRUARY 2026

260 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 260 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted GP time per appointment

= 52 hours (6.5 working days) of wasted GP appointment time

How many times during these 52 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 21 hours (2.5 working days) of wasted clerical time

How many times during these 21 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

Castle Practice

PLEASE NOTE THAT THE SURGERY WILL BE

CLOSED FOR TRAINING FROM 1:00 PM

ON WEDNESDAY 25th FEBRUARY 2026

 

AND WILL RE-OPEN AT 8:30 AM ON

THURSDAY 26th FEBRUARY 2026

 

IF YOU REQUIRE URGENT MEDICAL CARE

PLEASE DIAL 028 9331 5804