The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Supporting people with Learning Disabilities

There are many ways in which YOU can help people with learning disabilities. Here’s how!

  • Through active engagement
  • By encouraging and supporting new hobbies and interests, such as art, music, dance, trips, social engagements and so on (it all depends on the individual, remember!)
  • Through more therapeutic means, such as mental and physical contact, including:
    • physiotherapy
    • massage
    • yoga
    • pilates
    • sensory stimulation
    • relaxation aids
  • By assisting with daily tasks, such as:
    • logging on to a computer
    • using the internet
    • sending a text message

By giving a little of your time, you could help to make a massive difference,  allowing someone to achieve their goal!

The need for clear communication

 Sshhhh … Have you ever noticed that an anagram of “LISTEN” is SILENT”?

Communication really isn’t just about expressing yourself, it’s about LISTENING too – and when it comes to LISTENING to those with learning disabilities, it really is key.

Also, when speaking, it’s not just what you say, it’s about how you express yourself too. So always think about your body language to ensure you’re getting  the right message across?

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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF MARCH 2026

326 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 326 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted medical time per appointment

= 68 hours (9 working days) of wasted appointment time

How many times during these 68 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 27 hours (3.5 working days) of wasted clerical time

How many times during these 27 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

** COVID SPRING BOOSTERS **
ARE NOW AVAILABLE TO BOOK
FOR PATIENTS AGED 75 AND OVER
AND ALL IMMUNOSUPPRESSED PATIENTS
 
** FINAL CLINIC DATES **
19.05.2026
29.05.2026
 
WE ARE CONTACTING PATIENTS BY
TEXT AND TELEPHONE CALLS
 
**PLEASE CONTACT THE
PRACTICE ANY DAY AFTER 11:00 AM
TO BOOK YOUR APPOINTMENT**
028 9331 5805
07513 985 168
07873 214 100
07873 211 433