DID NOT ATTEND (DNA)
DURING THE MONTH OF JUNE 2026
282 APPOINTMENTS WERE NOT ATTENDED
Patients complain that they cannot get an appointment, yet in 1 month alone a total
of 282 appointments were not attended with no reason
What does this mean to YOU?………
12 minutes of wasted medical time per appointment
= 56 hours (7.5 working days) of wasted appointment time
How many times during these 46 hours were YOU not able to get an appointment?
5 minutes of wasted clerical time per patient contact
= 23.5 hours (3 working days) of wasted clerical time
How many times during these 19 hours were YOU trying to book an appointment?
You can cancel your appointment in the following ways:
by phoning or texting our mobile number – 07813 985 168
by emailing reception at [email protected]
