The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Pharmacy First Services

The Pharmacy First Scheme is available at local chemists and offers free treatments and advice for everyday health conditions such as:

  • Acne
  • Athletes Foot
  • Diarrhoea
  • Earwax
  • Groin Infection
  • Haemorrhoids
  • Headlice
  • Mouth Ulcers
  • Oral Thrush
  • Scabies
  • Threadworms
  • Vaginal Thrush
  • Verrucae

You can also avail of over the counter treatment and adivce for:

  • coughs
  • colds
  • eye conditions
  • stomach upsets
  • skin conditions
  • allergies
  • aches and pains
  • common drugs, vitamins and minor first-aid
  • healthy eating and living, including giving up smoking
  • blood pressure and diabetes monitoring and needle exchange
  • truss fittings
  • stoma products and incontinence supplies
  • women’s health, including:
    • treatment for thrush
    • emergency contraception and pregnancy testing
  • children’s health, including:
    • nappy rash
    • teething
    • coughs and colds
    • threadworms
    • head lice
    • warts and verrucas
  • all prescribed and over-the-counter medicines

When a pharmacist may be able to help: Pharmacy first scheme info:

Pharmacy First Services are offered in the majority of community pharmacies across NI. These services provide an opportunity for suitable patients to attend community pharmacies for advice and treatment for a range of conditions.
The service is available to women and young people aged 13 years and above.
  • UTI service for female patients aged 16 to 64 years: This service facilitates the assessment and treatment of women aged 16-64 years presenting with symptoms of uncomplicated LUTI
Resources include:
  • Training materials for GP practice staff
  • GP flowchart outlining the exclusion criteria (attached for convenience)

Antibiotic Guardian

You can help to avoid antibiotic resistance by only taking antibiotics when you really need them and when they have been recommended for you by a healthcare professional. If you are prescribed an antibiotic, follow the directions for use carefully and always remember to complete the full recommended course.

Antibiotics may cause side-effects such as thrush, diarrhoea, rash and stomach upset. They can also cause allergic reactions, which may occasionally be severe. It is important to discuss all antibiotic treatments fully with your healthcare professional. 

 

To understand better the symptom duration of cold and flu a new informative website, www.treatyourselfbetter.co.uk, has been developed that features a symptom checker and warning signs support material, to help people understand how long symptoms could last for and when it is appropriate to seek medical assistance.

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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF FEBRUARY 2026

260 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 260 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted GP time per appointment

= 52 hours (6.5 working days) of wasted GP appointment time

How many times during these 52 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 21 hours (2.5 working days) of wasted clerical time

How many times during these 21 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

COVID SPRING BOOSTERS 2026

CLOSURE INFORMATION

PLEASE NOTE THAT THE SURGERY WILL BE CLOSED ON

TUESDAY 17th MARCH 2026

AND WILL RE-OPEN AT 8:30 AM ON

WEDNESDAY 18th MARCH 2026

IF YOU REQUIRE URGENT MEDICAL CARE

PLEASE CONTACT DALRIADA URGENT CARE ON

028 2566 3500

PLEASE NOTE – THIS NUMBER IS FOR

URGENT MEDICAL CARE

WHICH CANNOT WAIT UNTIL YOUR

GP SURGERY RE-OPENS,

NOT FOR ROUTINE QUERIES

Castle Practice

PLEASE NOTE THAT THE SURGERY WILL BE

CLOSED FOR TRAINING FROM 1:00 PM

ON WEDNESDAY 25th FEBRUARY 2026

 

AND WILL RE-OPEN AT 8:30 AM ON

THURSDAY 26th FEBRUARY 2026

 

IF YOU REQUIRE URGENT MEDICAL CARE

PLEASE DIAL 028 9331 5804