The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Dear Patient

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please complete our Patient Group Sign-up form. Alternatively, you can download the form and hand it into the Surgery once completed.

Patient Group Signup Form

The information below will help to make sure that we receive feedback from a representative sample of the patients registered at this practice.

Take our short survey below:

Anonymous Quick Survey
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** COVID SPRING BOOSTERS **

 
FOR PATIENTS AGED 75 AND OVER
AND ALL IMMUNOSUPPRESSED PATIENTS
 
** FINAL CLINIC DATE **
16.06.2026
WE WILL NOT HAVE ANY VACCINATIONS
AVAILABLE AFTER THIS DATE
 
WE HAVE BEEN CONTACTING PATIENTS BY
TEXT AND TELEPHONE CALLS
 
**PLEASE CONTACT THE
PRACTICE ANY DAY AFTER 11:00 AM
TO BOOK YOUR APPOINTMENT**
028 9331 5805
07513 985 168
07873 214 100
07873 211 433

CASTLE PRACTICE

TO REGISTER FOR PRESCRIPTION ORDERING

THROUGH PATIENT ACCESS EACH INDIVIDUAL

PERSON MUST HAVE THEIR OWN EMAIL ADDRESS

 ACCOUNTS CANNOT BE SHARED

WE CAN NOW REGISTER ANYONE

AGED 17 AND UNDER FOR PATIENT ACCESS

PLEASE EMAIL US THE NAME, DATE OF BIRTH

AND AN INDIVIDUAL EMAIL ADDRESS FOR

EACH REGISTERING PATIENT

To : [email protected]