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The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

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Repeat Prescription Order Form

Please note: Due to Privacy Security, this form will not store your details or your medications. Please COPY exactly the details from your prescription slip that you received from the Practice. Once you send this form a notification message will appear to indicate successful submission, you will also receive the completed form in your email inbox.

You can now order online by completing the Repeat Prescription Order Form below:

Repeat Prescription Order Form
If you have more than 8 medications you can continue in the box at the bottom:
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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF MARCH 2026

326 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 326 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted medical time per appointment

= 68 hours (9 working days) of wasted appointment time

How many times during these 68 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 27 hours (3.5 working days) of wasted clerical time

How many times during these 27 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

** COVID SPRING BOOSTERS **
ARE NOW AVAILABLE TO BOOK
FOR PATIENTS AGED 75 AND OVER
AND ALL IMMUNOSUPPRESSED PATIENTS
 
** CLINIC DATES **
28.04.2026
30.04.2026
 
WE ARE CONTACTING PATIENTS BY
TEXT AND TELEPHONE CALLS
 
**PLEASE CONTACT THE
PRACTICE ANY DAY AFTER 11:00 AM
TO BOOK YOUR APPOINTMENT**
028 9331 5805
07513 985 168
07873 214 100
07873 211 433