The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

What is Dementia Guidance?

Dementia Guidance provides a guide to free services available throughout the UK to people with dementia and their families. There are benefits and services that are available without any cost being involved. Even though you are faced with the life changing diagnosis of dementia, there is no method of automatically telling you about these services.

The purpose of this information is to provide you with a short list of suggestions to put you on the right track. There are several fantastic charities who have plenty of good advice and offer tremendous services, this is a brief guide bases on someone’s experience.

There are a number of broad groups of guidance:-

  1. Free benefits available to everyone with dementia whatever your income.
  2. Registering Power of Atorney, there are two to consider and they are chargeable
  3. Free advice from Charities
  4. Advisory and social groups for the person with dementia and their carers and separate groups for carers only. (you may have to pay for a cup of tea or coffee)
  5. Respite Care. One essential aspect is that if someone is caring for their partner or friend they must make time for themselves, otherwise both they and the person with dementia will suffer.
  6. Contingency Plans. Just in case you as the carer have an accident, major or minor you need to have set in place contact and care details should either the emergency services or your friends and family need to take over for a while.

Please download the leaflet below for more information on these benefits:

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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF MARCH 2026

326 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 326 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted medical time per appointment

= 68 hours (9 working days) of wasted appointment time

How many times during these 68 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 27 hours (3.5 working days) of wasted clerical time

How many times during these 27 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

** COVID SPRING BOOSTERS **
ARE NOW AVAILABLE TO BOOK
FOR PATIENTS AGED 75 AND OVER
AND ALL IMMUNOSUPPRESSED PATIENTS
 
** CLINIC DATES **
28.04.2026
30.04.2026
 
WE ARE CONTACTING PATIENTS BY
TEXT AND TELEPHONE CALLS
 
**PLEASE CONTACT THE
PRACTICE ANY DAY AFTER 11:00 AM
TO BOOK YOUR APPOINTMENT**
028 9331 5805
07513 985 168
07873 214 100
07873 211 433