Please ensure that:

• You only order what you require on its due date.
• You give 72 hours notice for ordering via telephone or front desk and ALL online order requests – for collection at a local pharmacy
• Your medication doesn’t run out before you re-order.
• If you have had medication before but it is no longer on repeat please provide the patient services advisor with details of which doctor prescribed it and the correct name of the medication.
• You watch for patient notices in relation to ordering and collecting at holiday time.

Please do not:

• Order antibiotics, flu medications or cough bottles for colds and flu. You can usually purchase appropriate remedies from the pharmacy.
• Forget to collect your prescription – Uncollected prescriptions are destroyed every 2 weeks resulting in a waste of time and resources.
• Ask for medication to take on holiday – The practice does not prescribe antibiotics and remedies for “just in case” scenarios.