The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Appointments Info

X-Rays

An X-ray is a widely used diagnostic test to examine the inside of the body. X-rays are a very effective way of detecting problems with bones, such as fractures. They can also often identify problems with soft tissue, such as pneumonia or breast cancer. If you have a X-ray, you will be asked to lie […]

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Blood Tests

A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. For example, a blood test can be used to: assess your general state of health confirm the presence of a

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Child Immunisations

Child Immunisation Schedule Parental consent for child vaccinations If a parent is not accompanying a child to a vaccination appointment they need to send written consent with the adult in attendance. Vaccination appointments will be received in the post for scheduled clinics. If you have not been contacted please contact reception. Pre-school examinations are also

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Chaperone Policy

Patients are encouraged to ask for a chaperone, if required, at the time of booking their appointment wherever possible. All staff are aware of, and have received appropriate information in relation to the surgery chaperone policy. All formal chaperones understand their roles and responsibilities and are competent to perform that role All formal chaperones understand

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Fit for Work Certificates

Sickness Certificates You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website. You can also click the link below, you will be directed to the form

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Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00. You may only request a home visit if you

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Appointment Information

Child Immunisation Fit for Work Certificates Home Visits Appointments All appointments can be made by telephoning the practice on 028 9331 5805 from 8:30 am, the list will close once we reach capacity.  You can also email any non urgent requests for appointments to: [email protected]; we will contact you within 72 hours to arrange or discuss

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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF FEBRUARY 2026

260 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 260 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted GP time per appointment

= 52 hours (6.5 working days) of wasted GP appointment time

How many times during these 52 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 21 hours (2.5 working days) of wasted clerical time

How many times during these 21 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

Castle Practice

PLEASE NOTE THAT THE SURGERY WILL BE

CLOSED FOR TRAINING FROM 1:00 PM

ON WEDNESDAY 25th FEBRUARY 2026

 

AND WILL RE-OPEN AT 8:30 AM ON

THURSDAY 26th FEBRUARY 2026

 

IF YOU REQUIRE URGENT MEDICAL CARE

PLEASE DIAL 028 9331 5804