Practice Policies
Complaints Procedure
Complaints Leaflet Helping Us To Resolve Your Complaint We hope that if you have a problem, you will use our Practice Complaints Procedure. We believe that this will give us the best chance of putting right whatever has gone wrong and an opportunity to improve our practice. You have a right to refer your complaint
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Updating Your Contact Details
Changing your Contact Details with the Surgery Please complete the form below to update your contact details with us, we can then update our records. We will require proof of name or address changes, so please bring this with you on your next visit to the practice. Please Note: Fields marked with an * are
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Over The Counter (OTC) Medications
Available Direct from Your Chemist Gaviscon Liquid or Tablets for hiatus hernia and heartburn Citric Acid Tablets for relief of cystitis Prispen sachets for treatment of worms Kaolin and Morphine Liquid /Imodium capsules for control of diarrhoea Brolene Eye Ointment for sticky eyes which are common with a cold Iron Tablets for treatment of low
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Chaperone Policy
Patients are encouraged to ask for a chaperone, if required, at the time of booking their appointment wherever possible. All staff are aware of, and have received appropriate information in relation to the surgery chaperone policy. All formal chaperones understand their roles and responsibilities and are competent to perform that role All formal chaperones understand
