The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Staff

Community Teams

Health Visitors The Health Visitors can be contacted directly on 028 9331 5824 The Health Visitors attached to Castle Practice are nurses with special training to give health advice on matters relating to family and child health. They perform necessary routine assessments on babies and young children. A health visitor is a registered nurse who […]

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Practice Team

Management Team Samantha Bailey: Practice Manager | Lisa Fulton: Office Manager | Laura Wootton: Practice Secretary The Practice Manager, Samantha Bailey, is involved in managing all of the business aspects of the practice, such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance,

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Nursing Team

Nurse Practitioners Gill Watson (Nurse Practitioner) Nurses Nurse Lynn Martin (Practice Nurse) (f) Treatment Room Nurses Nurse Catrina Auston – Nurse TR (f) Nurse Jane Hawkins – Nurse TR (f) Healthcare Assistants Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new

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Clinical Team

The Partners Dr Craig Fitzpatrick Registered Queens University Belfast 1990 | MB | BCh | DRCOG | DCH | DMH | DipDerm | MRCGP(1990) Dr Sam Hamilton Registered Queens University Belfast 1997 | MB | BCh | BAO | DCH | MRCGP(1997) Dr Caroline Cassidy Registered Queens University Belfast 2003 | MB | BCh |

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Practice Staff

Clinical Team Practice Team Community Teams The main reception area is staffed by a team of highly trained, efficient and friendly Patient Services Advisors, who are there to take essential details of your problems, sympathetically and in complete confidence. They will provide advice on the best use of our services and liaise on your behalf

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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF FEBRUARY 2026

260 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 260 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted GP time per appointment

= 52 hours (6.5 working days) of wasted GP appointment time

How many times during these 52 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 21 hours (2.5 working days) of wasted clerical time

How many times during these 21 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

CLOSURE INFORMATION

PLEASE NOTE THAT THE SURGERY WILL BE CLOSED ON

TUESDAY 17th MARCH 2026

AND WILL RE-OPEN AT 8:30 AM ON

WEDNESDAY 18th MARCH 2026

IF YOU REQUIRE URGENT MEDICAL CARE

PLEASE CONTACT DALRIADA URGENT CARE ON

028 2566 3500

PLEASE NOTE – THIS NUMBER IS FOR

URGENT MEDICAL CARE

WHICH CANNOT WAIT UNTIL YOUR

GP SURGERY RE-OPENS,

NOT FOR ROUTINE QUERIES

Castle Practice

PLEASE NOTE THAT THE SURGERY WILL BE

CLOSED FOR TRAINING FROM 1:00 PM

ON WEDNESDAY 25th FEBRUARY 2026

 

AND WILL RE-OPEN AT 8:30 AM ON

THURSDAY 26th FEBRUARY 2026

 

IF YOU REQUIRE URGENT MEDICAL CARE

PLEASE DIAL 028 9331 5804