The Castle Practice

The Health Centre | Taylors Avenue | Carrickfergus | BT38 7HU

Staff

Community Teams

Health Visitors The Health Visitors can be contacted directly on 028 9331 5824 The Health Visitors attached to Castle Practice are nurses with special training to give health advice on matters relating to family and child health. They perform necessary routine assessments on babies and young children. A health visitor is a registered nurse who […]

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Practice Team

Management Team Samantha Bailey: Practice Manager | Lisa Fulton: Office Manager | Laura Wootton: Practice Secretary The Practice Manager, Samantha Bailey, is involved in managing all of the business aspects of the practice, such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance,

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Nursing Team

Nurse Practitioners Gill Watson (Nurse Practitioner) Nurses Nurse Lynn Martin (Practice Nurse) (f) Treatment Room Nurses Nurse Catrina Auston – Nurse TR (f) Nurse Jane Hawkins – Nurse TR (f) Healthcare Assistants Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new

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Clinical Team

The Partners Dr Craig Fitzpatrick Registered Queens University Belfast 1990 | MB | BCh | DRCOG | DCH | DMH | DipDerm | MRCGP(1990) Dr Sam Hamilton Registered Queens University Belfast 1997 | MB | BCh | BAO | DCH | MRCGP(1997) Dr Caroline Cassidy Registered Queens University Belfast 2003 | MB | BCh |

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Practice Staff

Clinical Team Practice Team Community Teams The main reception area is staffed by a team of highly trained, efficient and friendly Patient Services Advisors, who are there to take essential details of your problems, sympathetically and in complete confidence. They will provide advice on the best use of our services and liaise on your behalf

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Patients who Did Not Attend their appointments

DID NOT ATTEND (DNA)

DURING THE MONTH OF MARCH 2026

326 APPOINTMENTS WERE NOT ATTENDED

Patients complain that they cannot get an appointment, yet in 1 month alone a total of 326 appointments were not attended with no reason

What does this mean to YOU?………

12 minutes of wasted medical time per appointment

= 68 hours (9 working days) of wasted appointment time

How many times during these 68 hours were YOU not able to get an appointment?

5 minutes of wasted clerical time per patient contact

= 27 hours (3.5 working days) of wasted clerical time

How many times during these 27 hours were YOU trying to book an appointment?

You can cancel your appointment in the following ways:

by phoning or texting our mobile number – 07813 985 168

by emailing reception at [email protected]

Further detailed information – https://www.castlepractice.co.uk/?p=14066&preview=true 

** COVID SPRING BOOSTERS **
FOR PATIENTS AGED 75 AND OVER
AND ALL IMMUNOSUPPRESSED PATIENTS
 
** FINAL CLINIC DATES **

 

29.05.2026
02.06.2026
03.06.2026

 

 
WE ARE CONTACTING PATIENTS BY
TEXT AND TELEPHONE CALLS
 
**PLEASE CONTACT THE
PRACTICE ANY DAY AFTER 11:00 AM
TO BOOK YOUR APPOINTMENT**
028 9331 5805
07513 985 168
07873 214 100
07873 211 433

 

CASTLE PRACTICE

FROM JUNE 2026 WE WILL BE INTRODUCING THE PATIENT ACCESS APP

TO ALLOW PATIENTS TO ORDER THEIR REPEAT MEDICATION ONLINE

 

TO REGISTER FOR THIS PLEASE EMAIL US AT [email protected]

AND REQUEST A PATIENT ACCESS LOGIN LINK

 

WE WILL LEAVE THE CURRENT MEDICATION ORDERING PAGE

ON THE WEBSITE FOR A SHORT PERIOD OF TIME